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SECURITY AND PRIVACY

Forgotten password

If you've forgotten your password, just enter your email address on the 'Forgotten your password' page, and we'll email you your password information. Then simply follow the instructions in the email to change your password.

 

Privacy promise

Your privacy is of the highest importance to us, and we promise never to release your personal details to any outside company for mailing or marketing purposes.

When you make a purchase from our website, we collect certain personal information from you (for example: your name, email address, payment address and details). All such information is held on secure servers. Z-locker will always treat all your personal information as fully confidential

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In order to serve you most efficiently, Interswitch handle our credit card transactions. They receive the information needed to verify and authorise your payment card and to process your order. Interswitch is under strict obligation to keep your personal information private. For your order fulfillment we release your phone numbers to delivery agencies like Fedex and CTN Express for central and courier deliveries respectively. They are realiable companies and also do not share your information.

Your transaction security

zhoni.com is secure!

We realise how important it is to securely store any information that you provide.  We maintain the highest levels of security. Our site uses high-level SSL encryption technology, the most advanced security software currently available for online transactions. You can therefore rest assured that we take the privacy and security of your payment and personal details very seriously.

You can tell whether a page is secure as 'https' will replace the 'http' at the front of the www.zhoni.com in your browser address window. A small locked padlock will also appear in the bottom bar of your browser window.

Verify our site security here

To give you even more confidence in shopping online with zhoni.com our checkout process uses Verified by Visa, Mastercard® and SecureCode™. These services enhance your existing card account against unauthorized use when you shop with us.

To use these services, you must first register with the bank or other organisation that issued your card. To find out more:

Visit the Verified by Visa website

Visit the Mastercard® SecureCode™ website

 

( please use the approriate one also ammend document with interswitch where necessary)

 

Please note: Your Verified by Visa, Mastercard® SecureCode™  password are different from your zhoni.com account password and we don't have access to card issuer passwords.

Phishing

Phishing is the practice of tricking someone into giving confidential information. Examples include falsely claiming to be a legitimate company when sending an e-mail to a user, in an attempt to get the user to send private information that will be used for identity theft and fraud.

We'll never ask you to send any personal details via email. Should you receive an email claiming to be from zhoni.com requesting this kind of information, please do not respond but let us know.

 

Cookies

Cookies are tiny text files stored on your computer when you visit certain web pages.zhoni.com uses cookies to keep track of what you have in your basket and to remember you when you return to our site. To shop at zhoni.com you need to have all cookies enabled, though you can still use the website for browsing and research purposes without them.